FAQ

Below FAQ are some commonly asked questions of our clients before purchasing.
If you have other questions, please just send it to info@is-extensions.com.

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Need Help?

If you have an issue or question that requires immediate assistance, you can click the button below to chat live with a Customer Service representative.

If we aren’t available, drop us an email and we will get back to you within 24-48 hours!

Shipping, Refunds and Exchanges

Please see all information regarding Shipping and Delivery here.

Please see all information regarding Shipping and Delivery here.

Please see all information regarding Refunds and Exchanges here.

Hair Info + More

We offer Raw Vietnamese and Virgin Human hair extensions.

We offer hair appointments and consultations. You can Book an appointment here. At IS Hair, Ifeyinwa Eze, is currently a cosmetology student and she offers an array of services to cater to your needs and goals.

We offer a variety of hair extensions that range from Raw Vietnamese and Virgin Human hair wefts, clip ins, tape ins, lace closures/frontals, and more. Choosing the right type, length, and texture depends on the look you want to achieve. I would recommend consulting with a professional hair stylist to determine what best suits you.

14"-18" 2 Bundles 20"-24" 3 Bundles 24"-26" 4 Bundles 26"-30" 4 or 5 Bundles

Yes, we do. If you want to place an order for a custom unit, you can fill out the Build A Wig form here. For any other custom inquiries, please contact us via email at info@is-extensions.com.

[COMING SOON] To become an affiliate, you can sign up for our program here! Our affiliates have access to exclusive monthly discounts and collaborate with us to create some hair magic.

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